Kuranda Dog and Cat Bed Frequently Asked Questions
To be eligible for an exchange, your order must be returned unused, unassembled and in the same condition that you received it. Frames, hardware & corners must be unopened and in the original packaging that the order was delivered in. Please use the bed fabric to confirm the bed size against your animal, do
To be eligible for a refund, your order must be returned unused, unassembled and in the same condition that you received it. Frames, hardware & corners must be unopened and in the original packaging that the order was delivered in. Please use the bed fabric to confirm the bed size against your animal, do
Head on over to track.therian.com.au and enter your order number (e.g. 19316) which was noted in your order confirmation email. As well as this, you can directly access your shipment progress via your shipments special generated link, this link is shown in your shipment email.
We guarantee the structural integrity of each of our bed frames as well as the ballistic nylon and 40oz vinyl fabrics for a period of one year from the original date of purchase of the bed. Sherpa fleece's, pillow pads, canvas pads, bolsters and slip covers are not covered under any chew proof guarantee.
Yes! The sherpa fleece, pillow pad and canvas pad can all be warm machine washed. The sherpa fleece can also be tumble dried.
The Kuranda beds can be cleaned with warm, soapy water and a mild disinfectant. Kuranda beds can be hosed down with your average garden hose or pressure hose. To dry you can wipe them down or leave them upright to dry. The 40oz vinyl and ballistic nylon fabrics are non-absorbent, this means they will
The ballistic nylon is great for older dogs because it provides the most traction and security when getting on and off the bed. It is the material most similar to pillow beds, if pillow bed's are what your dog is use to this will be an easy transition. Also if you think your older
The 40oz vinyl of course! The vinyl fabric is designed for high impact and continuous heavy-duty use, the solid 40oz vinyl is our most durable fabric, great for businesses and destructive dogs. The rigid vinyl coated polyester is the same material used for truck, gym and construction tarps and for outdoor furniture covers. Vinyl
Smooth Nylon (Ballistic Nylon): Designed for exceptional durability and abrasion resistance. Ballistic Nylon is a canvas type material used on luggage bags, hiking gear, duffel bags and high wear backpacks. Ballistic Nylon is a high denier fabric with great tension and tear strength. It has a smooth non-breathable waterproof surface which prevents
For dogs with Atopic Allergies Dogs with atopic allergies suffer from an allergic response to something inhaled (think ragweed, pollen, mold, and/or dust mites). For these dogs we recommend the 40oz vinyl. This is because this fabric will not harbor allergens like pollen that may have come from the dog’s fur coat or paws.