To be eligible for an exchange, your order must be returned unused, unassembled and in the same condition that you received it. Frames, hardware & corners must be unopened and in the original packaging that the order was delivered in. Please use the bed fabric to confirm the bed size against your animal, do
To be eligible for a refund, your order must be returned unused, unassembled and in the same condition that you received it. Frames, hardware & corners must be unopened and in the original packaging that the order was delivered in. Please use the bed fabric to confirm the bed size against your animal, do
We guarantee the structural integrity of each of our bed frames as well as the ballistic nylon and 40oz vinyl fabrics for a period of one year from the original date of purchase of the bed. Sherpa fleece's, pillow pads, canvas pads, bolsters and slip covers are not covered under any chew proof guarantee.