This policy is applicable to all Therian products, whether specified on this website, www.therian.com.au, or otherwise purchased by you. In purchasing any Products or Services from Therian Pty Ltd (herein referred to as “Therian”) you agree that you have read, understood and accepted the terms and conditions of the Refund Policy. Do not purchase any Products or Services if you do not accept these Terms.
Therian offers a 5 day money back guarantee. If you are not 100% satisfied within the product in the first 5 days following delivery please email us and send to us the product in its packaging for a complete refund. Products returned after this period will not be refunded.
Written requests for refunds should be sent to:
Chief Executive Officer
Therian Pty Ltd
PO Box 264
Ashmore City QLD 4214 Australia
Refund will be by cheque only and will be made within 30 days from receipt of written request and the product being returned to the Therian office. This policy may be changed from time to time in Therian’s sole discretion and without any prior notice or liability to you or any other person. New versions of this Policy will be updated so please check back for updates. If you have any question please email firstname.lastname@example.org.